Support Policy
POLICY OF SUPPORT CUSTOMERS, GOVERNMENT AGENCIES AND COMMUNITY ORGANIZATIONS
Antidetect Cloud - Support Policy
Article 1. Subjects of regulation:
- Technical staff and Salesman of Antidetect Cloud., Ltd.
- Customers who required to support or warranty about products and services.
Article 2. Who support and warranty products, services:
- Antidetect Cloud (hereinafter referred to as "Antidetect Cloud., Ltd").
- Head office: 601 W Lockeford St, Lodi, CA, 95240 United States.
Article 8. Principles of support:
- "Customer is God" is the center. Support is free of charge within working time.
- Support channels: Facebook, Telegram, etc.
- Working time: 08:00am to 11:30am and from 01:30pm to 5:00pm (UTC:+07:00) on weekdays.
Article 9. Principles of product and service warranty and maintenance:
Guarantee time is counted from the time of receiving error message. Free products and services have a default warranty of 30 days.
That is the Policy of Support of Antidetect Cloud., Ltd which are publicly listed on Antidetect Cloud., Ltd websites.