Support Policy

POLICY OF SUPPORT CUSTOMERS, GOVERNMENT AGENCIES AND COMMUNITY ORGANIZATIONS

Antidetect Cloud - Support Policy

Article 1. Subjects of regulation:

  • Technical staff and Salesman of Antidetect Cloud., Ltd.
  • Customers who required to support or warranty about products and services.

Article 2. Who support and warranty products, services:

  • Antidetect Cloud (hereinafter referred to as "Antidetect Cloud., Ltd").
  • Head office: 601 W Lockeford St, Lodi, CA, 95240 United States.

Article 8. Principles of support:

  • "Customer is God" is the center. Support is free of charge within working time.
  • Support channels: Facebook, Telegram, etc.
  • Working time: 08:00am to 11:30am and from 01:30pm to 5:00pm (UTC:+07:00) on weekdays.

Article 9. Principles of product and service warranty and maintenance:

Guarantee time is counted from the time of receiving error message. Free products and services have a default warranty of 30 days.

That is the Policy of Support of Antidetect Cloud., Ltd which are publicly listed on Antidetect Cloud., Ltd websites.